Refund policy

for coffee

we do not accept returns for coffee, as coffee is a perishable product. If you are unhappy with your coffee subscription purchase contact us and we can work together with you to find a coffee subscription that will be right for you.  


damaged/defective

If any merchandise arrives damaged or defective and we are emailed within 24 hours of arrival we will be able to help. Please send your email to roasting@stobleco.com and have your order number, description of the issue, picture of the package, and picture of the shipping label attached to your email. Once the return is accepted, send the package to 

418 Broadway St. 

Chico, CA 95928 

From there we will process your return and approve or deny the return. For approved returns on damaged/defective merchandise we offer a full refund, or a replacement of the item.

Aside from damaged or defective items that are brought to our attention within 24 hours, we do not accept returns.